We offer pick up as an option to save shipping costs. Our current pick up hours are Saturdays from 8:00am to 12:00pm.
Get in touch with usif you would like to schedule a pickup outside of our current hours. email@example.com
Note that Shopify will not support the in-store pickup option if the following accelerated checkout methods are chosen in the first step of the checkout:
• Apple Pay
• Google Pay
• Amazon Pay
Shop Pay is a supported accelerated checkout method pickup option. If a customer uses Shop Pay they will have the pickup option.
Our warehouse hours are currently Saturdays 8:00am to 12:00pm - We hope to expand these hours in the near future!
Get in touch with use if you would like to schedule an appointment outside of our current hours. firstname.lastname@example.org
No. We only offer green coffee.
We provide green coffee and share our experience with roasting coffee, but we do not sell roasted coffee.
We do roast samples using the Ikawa PRO100 machine to be cupped, and we can provide roasted samples for your wholesale inquiries.
We also have a rotating feature that highlights our roaster partners! If you are looking to support Hacea but you are not a roaster, check out our current Roaster Spotlight!
Store your green coffee in a cool environment with minimal oxygen that has stable humidity. Your kitchen cabinet should be an ideal place to store your coffee.
Avoid storing in direct sunlight or in the garage or someplace where the bags could condensate.
Please get in touch with us at email@example.com and we would be happy to share our pricing and learn about your coffee needs.
We offer both green and roasted samples to roasters looking for wholesale quantities. Let's connect to have a discussion about what you are looking for. Reach out to firstname.lastname@example.org
Let's connect to discuss potential collaboration.
Simply fill out our new account application form and email the completed form to email@example.com so we can get the ball rolling right away.
We prefer to get to know all of our partners so let's schedule a call to discuss what you are looking for and how we can best serve you.
We do not roast coffee at Hacea, however we do have many years of experience roasting coffee. All of our in-house roasting is on sample roasters, but we do have access to other roast profiles. Contact us to discuss specific roasting needs and we would be happy to help out!
We have decades of combined industry experience that include:
• Cafe and retail build outs
• Roastery build outs
• Green coffee purchase planning
• Equipment recommendations
• Barista training
• Roaster training
Get in touch with us so we can understand your needs and how we can best serve you and your business.
We will gladly receive any green coffee samples and provide cupping feedback.
Please get in touch with us at firstname.lastname@example.org for instructions before shipping any samples.
Immediately contact us at email@example.com with any questions about your order. Please include your order number with your message.
We package your green coffee in compostable bags that are heat sealed to minimize exposure to oxygen.
The Hacea Roaster Spotlight brings attention to some incredible work by our roasting partners
Hacea Coffee Source will not be roasting or shipping this coffee. All orders are placed directly with the featured roaster so they can roast fresh and ship directly to you.
Hacea Coffee Source does not profit from this collaborative program. This effort is entirely to promote our roasting partners.
Because of the weight-dense nature of green coffee, USPS Priority Mail Flat Rate mailers are often the most economical method to ship small to medium sized orders. Below is a breakdown of shipping costs by weight increment.
1 to 4 pounds - $8.00
5 to 12 pounds - $13.75
13 to 16 pounds - $19.30
We also offer variable shipping rates that factor in your location and total order weight. These rates can often be less expensive for our more local customers.
At this time, we are only offering shipping within the U.S. If you would like to place an order, but need to ship it outside of the U.S. please contact us via email at firstname.lastname@example.org.
Once your order is shipped, you will receive a confirmation email with tracking information and a link to track your order.
If you are missing your tracking number, please let us know at email@example.com